Microsoft, we're motivated and inspired every day by how customers use Microsoft software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them.
Microsoft run the business in much the same way, and believe for five business divisions offer the greatest potential to serve our customers. They are:
- Windows & Windows Live Division
- Server and Tools: Software server products, services and solutions.
- Online Services Division: Consists of an online advertising platform with offerings for publishers and advertisers, and online information offerings such as Bing and the MSN portals and channels.
- Microsoft Business Division: Includes the Microsoft Office suites, desktop programs and servers
- Entertainment and Devices Division: Consists of the Xbox video game system.
Account Manager
Location: Jakarta , ID
Job Category: Sales
Location: Jakarta , ID
The Major Account Manager (AM) role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer views the AM as trusted advisor.
The success of the business is measured in the following ways:
- An expanding footprint in accounts through year-over-year percentage increase in customer addressable revenue (AR).
- Account growth through increased signed EA renewal rates and net-new opportunity revenue while meeting annual revenue targets.
- Year-over-year growing integration of partners and services in key wins.
- Year-over-year increase in customer satisfaction as measured by Relationship Management scores.
- Reciprocal Conditions of Satisfaction (COS) in place for each account that meet quality standards as defined by Sales management and included as part of a comprehensive up-to-date account plan
Business value discussed in every discussion and every proposal with the customer.
- The customer is current on the installation and use of current products available through the EA or SA. and realizes the value of new capabilities aligned to the Microsoft road map
The key initiatives and challenges facing the Major AM role are:
- A greater understanding of the competitive landscape in the customer base as customers are looking for ways to cut cost out of their business model.
- A more in-depth focus on industry or vertical solutions to meet customer needs, and the business value proposition that Microsoft offers in helping customer's meet their challenges and business opportunities.
- A deeper understanding of what's going on in the marketplace and an in-depth knowledge of the customers industry and core business process across the customer base.
- Effective ways to sell with an understanding of current economic/market conditions through creative deal structuring, creative terms, value propositions, etc., that demonstrates to customers how Microsoft can save them money and get the most value of their investment.
- Ensure MSFT retains and grows the number of customers in annuity-based agreements in current economic/market conditions.
Requirements;
- 5–8 years of related experience
- Bachelor degree, MBA/Master's Degree is preferred
- Executive sales or consulting position within an IT Consulting or Services company
- Has passionate attitude for sales, technology and customers as an enabler for a company’s growth.
- Is experienced in building partnerships that help customers grow their businesses and deeply understands customer relationship-building as a discipline.
- Has the “discipline” of working with people; is structured in his/her approach to leading teams through complex technology solution sales.
- Has in-depth knowledge of major accounts, their customers and their industry challenges.
- Is organized with strong prioritize skills.
- Is creative and innovative; is often seen as visionary in his/her approach
Job Segments: Account Manager, Consulting, Customer Service, Management, Manager, MBA, Relationship Manager, Sales, Sales Consultant, Technology
For On-line application please click : www.microsoft.com
Account Manager CFAM Job
Location: Jakarta , ID
Location: Jakarta , ID
The Corporate Account Manager (AM) role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer views the AM as trusted advisor.
The success of the business is measured in the following ways:
- An expanding footprint in accounts through year-over-year percentage increase in customer addressable revenue (AR).
- Account growth through increased signed EA renewal rates and net-new opportunity revenue while meeting annual revenue targets.
- Year-over-year growing integration of partners and services in key wins.
- Year-over-year increase in customer satisfaction as measured by Relationship Management scores.
- Reciprocal Conditions of Satisfaction (COS) in place for each account that meet quality standards defined by Sales management and included as part of a comprehensive up-to-date account plan.
- Business value discussed in every discussion and every proposal with the customer.
- The customer is current on the installation and use of current products available through the EA or SA. and realizes the value of new capabilities aligned to the Microsoft roadmap
The key initiatives and challenges facing the Corporate AM role are:
- A greater understanding of the competitive landscape in the customer base as customers are looking for ways to cut cost out of their business model.
- A more in-depth focus on industry or vertical solutions to meet customer needs, and the business value proposition that Microsoft offers in helping customer’s meet their challenges and business opportunities.
- A deeper understanding of what’s going on in the marketplace and an in-depth knowledge of the customer’s industry and core business process across the customer base.
- Effective ways to sell with an understanding of current economic/market conditions through creative deal structuring, creative terms, value propositions, etc., that demonstrates to customers how Microsoft can save them money and get the most value of their investment.
- Ensure MSFT retains and grows the number of customers in annuity-based agreements in current economic/market conditions.
Requirements:
- 3–5 years of related experience
- Bachelor’s Degree
- Sales or consulting position within an IT Consulting or Services company
- Level knowledge of the tools and resources used by customers and their Lines of Business
- Level knowledge in the principal Line of Business or functional applications used in targeted industries
- Has strong time management and prioritization skills; is organized and methodical in his/her approach.
- Has passionate attitude for sales, technology and customers as an enabler for a company’s growth.
- Is experienced in building relationships with CXOs and business decision-makers.
- Has the “discipline” of working with people; is structured in his/her approach to leading teams through complex technology solution sales.
Job Segments: Account Manager, Consulting, Customer Service, Management, Manager, Relationship Manager, Sales, Sales Consultant, Technology
For On-line application please click : www.microsoft.com 
